How to avoid exceeding your license's account limits

All Supermetrics licenses support a specific number of data source accounts for each connected data source. These could be ad accounts in Facebook Ads, for example, or properties in Google Analytics 4.

If you're using more accounts than your subscription supports, you'll get emails from our team — if your license continues to exceed its account limits, your reporting could be interrupted. You'll see error messages in Supermetrics, too.

There are a few steps you can take to make sure you're not exceeding account limits.

Remove unnecessary accounts

Check that you’re using all of the accounts attached to your license. 

Check your license usage to get a full overview of your data source accounts. If you see accounts you’d like to remove, follow these steps:

• Remove data source accounts from Google Sheets
• Remove data source accounts from Looker Studio (formerly Data Studio)
• Remove data source accounts from Query Manager (Supermetrics API)

Check the All accounts setting

If you're using Google Ads, Google Analytics, Google Analytics 4, or Microsoft Advertising with Google Sheets, your queries will have the All accounts setting enabled by default. This means that every data source account will be included in every query.

Follow these instructions to remove unnecessary accounts in Google Sheets and disable the All accounts setting.

Check your prioritized accounts

Prioritized accounts are data source accounts that will always be prioritized in any queries using a particular data source. 

If you're logged in as a team's Owner or Admin, you can view and manage the prioritized accounts on the Supermetrics Hub:

1. Go to the Licenses page on the Supermetrics Hub. In the bottom-left corner, check that you're in the right team.
2. Navigate to the license you want to view, and click Manage.
3. Scroll down to Data sources & Accounts.
4. Click Manage next to the data source.
5. You can select prioritized accounts on the left side of the box.

If you don't select prioritized accounts, the first accounts you use will be automatically listed as prioritized accounts. You can change this list up to 10 times each calendar month. 

Troubleshooting

If your queries are using more accounts than your license supports, you’ll get the following error message with your queries:

• The query is trying to pull data from x views that are not listed as prioritised accounts.

To avoid this error, either purchase a license that allows you to use more data source accounts, or adjust the prioritized data source accounts list.