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LinkedIn Ads: Permissions troubleshooting guide

You might encounter these errors when pulling data from LinkedIn Ads with Supermetrics:

  • Member does not have author access to view UserGeneratedContent
  • Access to the content is restricted to the company admins. 


This happens because, while most LinkedIn Ads metrics only require a LinkedIn Ads account for access, most Creative-level metrics require the account to have a Super Admin role.


Learn more in LinkedIn Ads’ documentation


Impacted fields

These fields can’t be pulled without Page admin access:

  • Creative ID
  • Creative status
  • Creative type
  • Creative Direct Sponsored Content name
  • Creative title
  • Creative text
  • Creative destination URL
  • Creative reference type
  • Creative reference ID


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