How to refresh your account data

If you’ve recently made changes to your Supermetrics queries for a particular data source — like adding new accounts, custom metrics, or new segments, for example — but they’re not showing in your reporting, you should refresh your account data.

Instructions

1. Go to the Licenses page on the Supermetrics Hub.
2. Click on the license you'd like to look into.
3. Scroll down to Data sources & accounts.
4. On the right side, click Refresh account list.
5. Finally, reauthenticate the data source to re-establish its connection to Supermetrics.
   • Reauthenticate a data source connection in Looker Studio, Google Sheets, or Excel
   • Reauthenticate a data source connection in data warehouse, API, or cloud storage platform

Clear cache in Looker Studio (formerly Data Studio)

In Looker Studio, you can clear the cache for some data sources.

1. Click the Edit icon ( ) next to your data source (or click Resource → Manage added data sources and click Edit there).
2. Click Edit connection.
3. Scroll down, and click the highlighted link.

   

4. Refresh the connector configuration page in Looker Studio.