If you encounter the “Setup not found” error when connecting Supermetrics to BigQuery, there are a few steps you can take to troubleshoot the issue.
As a first step, reauthenticate BigQuery in your destination.
Try Incognito mode
If the error persists after you’ve reauthenticated, try the process again from another browser, or from the same brower in Incognito mode.
Clear your cache and cookies
Clear your browser’s cache and cookies. Each browser has its own instructions for this — here are the guides for Google Chrome and Mozilla Firefox.
Force a refresh for account data
As a last step, forcing a refresh for your account data can help with this error.
If none of these solutions help, contact our support team. They’ll be happy to help solve the problem.