You can manage your team members as well as the team on the Supermetrics Hub.
To manage your team, you'll need sufficient permission for each action. Follow this article to learn user roles and their permission.
Team management
In most licenses, adding a new member to a team does not grant access to a license. To use the license, the team member needs to be added to the license. Learn more about license management.
Make sure that your modification count allows you to assign the license to the new user. Learn more about the modification count.
Step 1: Add the user to the team
- Log in to the Hub.
- Check that you're in the right team in the bottom-left corner.
- Click your email address in the top-right corner and select Team.
- Click + Invite team members.
- Fill in the new member's Google or Microsoft email address, and click Next.
- Select their role (this only impacts license management and billing information).
- Click Save.
Step 2: Assign license to the new team member
- Log in to the Hub.
- Check that you're in the right team in the bottom-left corner.
- Click your email address in the top-right corner and select Licenses.
- Select the license you'd like to reassign.
- Under Users, unassign the current user/email address.
- Click Assign user and select the user you want to assign the license to.
- Log in to the Hub.
- Check that you're in the right team in the bottom-left corner.
- Click your email address in the top-right corner and select Team.
- Find the member to change in the list, click the 3-dot menu, and click Edit.
- Select the new role.
- Click Save.
If you want to change their email address, remove it and add a new one.
If you're an Admin or Owner of the team, you can change the team name.
A Supermetrics user account is used as a team's name unless otherwise specified.
- Log in to the Hub.
- Check that you're in the right team in the bottom-left corner.
- Click your email address in the top-right corner and select Team.
- Next to the team name, click the pencil icon.
- Type your new team name into the field.
Make sure you give the team a unique name. Errors could occur if one team has the same name as another. Please make your team names unique from each other to prevent this.
- Click the checkmark to save.
- Log in to the Hub.
- Check that you're in the right team in the bottom-left corner.
- Click your email address in the top-right corner and select Team.
- Find the member to remove from the list, click the 3-dot menu, and click Delete.
- Click Delete.
Removed members no longer have access to the team and license.