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How to update your credit card details

Before you begin

  • You must be an Admin or Owner of the team — see this article to change your role.
  • You must be assigned to the license as a user — see this article to assign yourself to the license.
  • You are paying by credit card. (If you pay with PayPal, please change credit card details directly from your PayPal account.)
  • The license has auto-renewal enabled.
  • The license is active or has expired within the last 27 days.

Updating your credit card

  1. Log into the Supermetrics Team Site.
  2. Check that you’re in the right team in the upper right-hand corner.
  3. Navigate to the License tab.
  4. Find the license you wish to update.
  5. Click Manage to see the license details.
  6. Under Payment details, click Update card details.
  7. Enter the new credit card information.
  8. Click Submit.

Please note that Stripe will make your next scheduled payment with your updated credit card information. That being said, the license may not be renewed right after updating credit card details.

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