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About auto-renew

Auto-renew automatically extends a license with the payment information used in the initial purchase.


Licenses purchased with a credit card

If you are a team's Admin or Owner, you can check and change a license’s auto-renew status.

  1. Log in to the Supermetrics Team Site.
  2. Check that you’re in the right team in the upper right-hand corner.
  3. In the bottom left, click Accounts and licenses.
  4. Click Licenses.
  5. Find the license you'd like to update.
  6. Click Manage.
  7. Under Payment details, you can find and adjust the license’s auto-renew status.


Licenses purchased with an invoice

Auto-renewal can’t be adjusted in the Team Site for licenses bought with an invoice. Please submit a support request if you need to make changes.


Licenses purchased with PayPal

As Supermetrics no longer offers PayPal as a payment option, we can't enable auto-renew for payments for licenses purchased with PayPal. You can, however, disable auto-renew from your PayPal account.

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