This guide will walk you through how to reauthenticate the user account linked to a data source with BigQuery, the Supermetrics API, or data warehouse or cloud storage platforms.
Instructions
All destinations: Reconnect the login
As a first step, remove the login that you're having trouble with.
- Log in to the Supermetrics Team Site data source manager with the account you use for Supermetrics. If the site asks you to select a specific team, you’ll need to select the one with the products and licenses you want to renew the login for.
- Find the connection you want to renew.
- Under Actions, click the 3-dot menu. (If you don't see Actions, click Renew.)
- Click Reconnect.
Reauthenticate a BigQuery, data warehouse, or Supermetrics API connection
- Select the transfer you want to reauthenticate from the BigQuery data transfers page.
- Click Edit on the top right-hand side.
- Scroll down the page and click Change configuration.
- Click Add another user.
- Log in to the Supermetrics Team Site data source manager with the account you use for Supermetrics. If the site asks you to select a specific team, you’ll need to select the one with the products and licenses you want to renew the login for.
- Find the connection you want to renew.
- Under Actions, click the 3-dot menu. (If you don't see Actions, click Renew.)
- Click Reconnect.
- Open the Supermetrics Query Manager.
- Find the data source you'd like to reauthenticate. Click the carat icon
. - Select the account you'd like to reauthenticate.
- Click the X icon.
- Click Disconnect.
- Reconnect the data source.