This guide will walk you through how to authenticate or reauthenticate Adobe Analytics and Adobe Analytics 2.0 with Google Sheets, Data Studio, and Microsoft Excel, as well as data warehouse destinations like Google Cloud Storage, BigQuery, and API.
Adobe Analytics 2.0 is in early access, which means we're still fine-tuning all of its features. We'd love to hear your feedback.
Before you begin
There are two ways to authenticate Adobe Analytics and Adobe Analytics 2.0:
- Recommended: Connect with a service account
- Connect with OAuth
These authentication methods both work differently and have different advantages.
| Authentication method | Details |
| Service account |
|
| OAuth |
|
To connect Supermetrics to Adobe Analytics or Adobe Analytics 2.0 with a service account you need:
- A System Administrator or Developer user role in your Adobe account organization.
- It also requires explicit access granted to see the report suites, reports, segments, and custom fields. Visit Adobe’s help center to learn how to change user roles.
When you're ready, follow our detailed guide to create and connect your Adobe Analytics service account.
To connect Supermetrics Adobe Analytics or Adobe Analytics 2.0 with OAuth, you need:
- An Adobe ID linked to Experience Cloud with Web Service Access enabled
- The linked ID needs access to the report suites, reports, segments, and custom fields you want to use in your reporting. Visit Adobe’s help center to learn about granting and changing account permissions.
For Excel users
If your team uses Supermetrics for Excel, you'll see different options for managing and sharing data source connections in that destination. Learn more.
Instructions
- Open a new Google Sheets file.
- Navigate to Extensions → Supermetrics → Launch to open the Supermetrics sidebar.
- Click Create query.
- Under Data source, select Adobe Analytics or Adobe Analytics 2.0.
- Choose your authentication method.
If you choose Service account:
Enter your client ID, technical account ID, organization ID, client secret, and click Start.
If you choose OAuth:
Enter your email address and password and click Log in.- Select your accounts.
- Open the Supermetrics data source gallery.
- Navigate to Adobe Analytics or Adobe Analytics 2.0 and click Try.
- Click Authorize.
- If you're authenticating the data source for the first time, log in with the Google Account you use with Supermetrics. Click Allow.
- Click Authorize.
- Choose your authentication method.
If you choose Service account:
Enter your client ID, technical account ID, organization ID, client secret, and click Start.
If you choose OAuth:
Enter your email address and password and click Log in.- Select your accounts.
- Scroll down to the bottom of the page. To create a report with our template, select Use report template for new reports. To create a blank report, deselect this option.
- Click Connect on the top right-hand side.
- Click Create report.
- Click Add to report to complete the authentication steps.
Add or remove a user account in Data Studio
- Click the edit icon next to the data source's name in the Data Studio sidebar.
- At the top left of the connection pane, click Edit connection.
- Scroll down to Parameters.
- Browse team, account, and license management options in the section beginning "To add more/manage accounts..."
Before you can authenticate the data source in Excel, you need to install the Supermetrics add-in.
- Open an Excel file.
- Click Data → Show Supermetrics.
- Under Data source, select Adobe Analytics / Adobe Analytics 2.0.
- Choose your authentication method.
If you choose Service account:
Enter your client ID, technical account ID, organization ID, client secret.
If you choose OAuth:
Enter your email address and password and click Log in.Choose to make this connection shared or private.
Click Start.
- Select your accounts.
Explore our guides to set up data transfers to various destinations.
- BigQuery
- Data warehouses and cloud storage (Amazon S3, Google Cloud Storage, Snowflake, Azure Storage, or Azure Synapse)
- The Supermetrics API
Reauthenticate the data source
Troubleshooting
- If you encounter an authentication error such as “authentication failed”, “you need to reauthenticate” or similar, see this guide.
- If you encounter a permission error such as “user permission denied” or similar, follow this guide.