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How to fix Google errors when logged in with multiple accounts

This guide will walk you through how to fix these Google errors when being logged with multiple accounts. 

 

Instructions

  • This action is not supported when you are logged in to multiple accounts
  • This was a reauthorization request for user A, but you logged in as user B.
  • The script completed but did not return anything.

These errors occur because Google services don’t support add-ons when you’re logged in with multiple Google Accounts. As Supermetrics is an add-on, it’s impacted by this.


Solution 1: Log out of all Google Accounts 

Log out of all Google Accounts other than the one you use for Supermetrics.

Solution 2: Try Incognito mode 

Alternatively, open an Incognito window, and log in with only the Google Account you use for Supermetrics.

Data Studio troubleshooting 

If the error persists with Data Studio, follow these steps:

  1. Log out from all user accounts in Data Studio
  2. Reauthenticate the data source.
  3. Remove the data source from Data Studio. Under the Data Studio tab, follow the section Remove and revoke a data source with Data Studio.

Star ⭐  the Google bug tracker

Google has committed to changing this rule. Visit this Google bug report to learn more.


Instructions

  • This content in this section has been provided by the app developer. This content has been reviewed or verified by Google.


Instructions
  1. Log in to the Google Admin console.
  2. From the homepage, navigate to Security API controls.
  3. Under App access control, click Manage third-party app access.
    If you don't see this option, Go to Apps → Configure new app. Under API controls click Manage third-party app access.
  4. Add a filter to find the Supermetrics app in the list.
  5. Check the box for Supermetrics and click Change access.
  6. Choose Trusted option to allow access to all Google services.
  7. Click Change.

To learn more about this error, see these instructions.


Instructions

  • Drive.google.com refused to connect.
Solution 1: Log out of all Google accounts 

Log out any additional users from the browser and match the account with the user you’re logged into Chrome as main. 

Solution 2: Try incognito mode

Alternatively, open an Incognito window, and log in with only the Google Account you use for Supermetrics.


Star ⭐  the Google bug tracker

Visit the Google bug report to learn more.




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