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How to fix Google errors when logged in with multiple accounts

This guide will walk you through how to fix these Google errors when being logged with multiple accounts. 

 

Instructions

  • Error: This action is not supported when you are logged in to multiple accounts
  • Error: This was a reauthorization request for user A, but you logged in as user B.
  • Error: The script completed but did not return anything.

These errors occur because Google services don’t support add-ons when you’re logged in with multiple Google Accounts. As Supermetrics is an add-on, it’s impacted by this.


Solution 1: Log out of all Google Accounts 

Log out of all Google Accounts other than the one you use for Supermetrics.

Solution 2: Try Incognito mode 

Alternatively, open an Incognito window, and log in with only the Google Account you use for Supermetrics.

Data Studio troubleshooting 

If the error persists with Data Studio, follow these steps:

  1. Log out from all user accounts in Data Studio
  2. Reauthenticate the data source.
  3. Remove the data source from Data Studio. Under the Data Studio tab, follow the section Remove and revoke a data source with Data Studio.

Star ⭐  the Google bug tracker

Google has committed to changing this rule. Visit this Google bug report to learn more.


Instructions

  • Error: Drive.google.com refused to connect.
Solution 1: Log out of all Google accounts 

Log out any additional users from the browser and match the account with the user you’re logged into Chrome as main. 

Solution 2: Try incognito mode

Alternatively, open an Incognito window, and log in with only the Google Account you use for Supermetrics.


Star ⭐  the Google bug tracker

Visit the Google bug report to learn more.




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