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How to reauthenticate or remove a Data Studio, Google Sheets, or Excel data source

Reauthenticating a data source refreshes your license's connection to it. This can be helpful if you're encountering issues logging in, or if you need to make changes to your connected accounts.


This guide will walk you through how to reauthenticate the user account linked to a data source with Data Studio, Google Sheets, or Excel.


Instructions

Google Sheets Data Studio  Excel
  1. Open a Google Sheets file.
  2. Click Extensions → Supermetrics → Launch to open the sidebar.
  3. Select a query that uses the data source you want to reauthenticate from the sidebar. Click the 3-dot menu next to its name.
  4. Click Manage data source connection.
  5. In the data source list, click the chevron next to the data source's name.
  6. Click Log out all.
  7. Authenticate the data source again.

If you're using an older version of Supermetrics, skip step 3. Instead, just select the data source from the sidebar, and then follow steps 5 through 7.


Troubleshooting

  • If you encounter one of the Google errors below, follow these instructions.
    • This action is not supported when you are logged with multiple accounts 
    • This was a reauthorization request for user X but you logged in as user Y
  • If you encounter the error "No accounts selected", it means you haven't selected any accounts when authenticating the data source. To fix it, go back to the data source settings, and under Select accounts/locations/views, select at least one account.


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