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How to upgrade a Supermetrics license

If you are a self-serve customer whose license is paid using a credit card, you can add more users, data sources, or data source accounts to your Supermetrics license at any time on the Supermetrics Hub. You can also upgrade your Supermetrics package.

Note

License upgrades are available only for licenses purchased after April 15, 2024.


If you’ve purchased your Supermetrics license before April 15, 2024, you must purchase a new license on our pricing page before upgrading. After purchasing the new license, you can upgrade your license with additional users, data sources, accounts, and features.

Instructions

Add more users

  1. Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
  2. Select a license you want to modify.
  3. At the top of the Users table, click Assign users
  4. If you have no available seats left, you're taken to the upgrade flow, where you can purchase more seats for your license. 
  5. Select the number of additional seats and proceed to payment.
  6. After payment, assign a new user to the license, and click Save.


Add more data sources

  1. Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
  2. Select a license you want to modify.
  3. Scroll down to the Data sources & Accounts table.
  4. Click Add data sources.
  5. Select a data source to add to your license, and proceed to payment.
  6. After payment, you can connect to the data source from the Hub or start using the data source directly in your destination. Take a look at our data source connection guides for instructions.


Add more data source accounts

  1. Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
  2. Select a license you want to modify.
  3. Scroll down to the Data sources & Accounts table.
  4. Click a data source you want to add more accounts for.
  5. Click Increase account limit.
  6. Select the number of accounts and proceed to payment.


Add features to your license or upgrade your package

By clicking the View licenses and plans button on the Licenses page, you can increase the frequency of scheduled refreshes and add other features to your license. You can also upgrade your license.

  1. Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
  2. At the top of the license list, click View licenses and plans.
  3. Select the license for the product you'd like to upgrade.
  4. Click Continue.
  5. Now, you can add more features to your existing license or upgrade your license to another package with more features.


Custom packages

We offer advanced features as part of custom packages. Our sales team will be happy to work with you to build a plan that meets your exact needs.


Contact us if you'd like to add any of these features to your license:

  • Premium data sources
  • Hourly scheduled refreshes
  • More than 4 license users
  • More than 20 data source accounts

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