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How to enable or disable auto-renewal

Auto-renew automatically extends a license with the payment information used in the initial purchase.


Licenses purchased with a credit card

If you are a team's Admin or Owner, you can check and change a license’s auto-renew status.

  1. Log in to the Supermetrics Team Site license manager. Alternatively, click the Accounts & licenses menu in the bottom-left corner and then Licenses from any page in the Team Site.
  2. Check that you’re in the right team in the upper right-hand corner.
  3. Find the license you'd like to update. Click Manage.
  4. Scroll down to the very bottom of the page.
  5. Under the "Auto-renewal" section, toggle your license's auto-renewal status.


Licenses purchased with an invoice

Auto-renewal can’t be adjusted in the Team Site for licenses bought with an invoice. Please submit a support request if you need to make changes.


Licenses purchased with PayPal

As Supermetrics no longer offers PayPal as a payment option, we can't enable auto-renew for payments for licenses purchased with PayPal. You can, however, disable auto-renew from your PayPal account.

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