Can I Migrate a License from the Old Pricing Model to the New Model?

Yes, you can! This is only possible for Supermetrics for Google Sheets, Supermetrics for Data Studio, and Supermetrics for Microsoft Excel products.

If you didn't have the auto-renewal enabled 

  • before the 28th of March 2021 for Google Sheets and Data Studio licenses
  • before the 15th of June 2021 for Microsoft Excel licenses

then you only have the option to purchase a new subscription based on the new pricing model. Please refer to these instructions: How to purchase a new license.

See Changes to Supermetrics pricing in 2021 for more information. 

However, if you had the auto-renewal enabled prior to the pricing model change, and are presently on the old pricing model, this guide will instruct you on how to "manually" switch to the new pricing model.

Step 1: Cancel Your Current Subscription (Old Pricing Model)

To cancel your subscription, follow this guide.

Step 2: Purchase a New License Under New Pricing Model

To purchase a new subscription with the new pricing model, follow this guide

NOTE: You must have an "Owner" or "Admin" role on the team to manage/cancel subscriptions. "Editors" will not be able to access these options. See this article for how to change your role. 

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