Google Data Studio - This Was a Reauthorization Request for User X But You Logged in as User Y

This guide applies to the following error that may happen to any data source in Data Studio:

This was a  reauthorization request for user account xxxxxxx but you logged in as UserName (yyyyyyyy) instead. This authentication was not stored, please try again.


To address it, you should log in to the original data source account that is used to build this query. In case you don't have access to that specific user account, please address to the person who has originally authenticated.


Log out from all user accounts

If the error persists, please log out from all user accounts (including any and all teams). Please see: Can I Remove My Account From the Data Studio Connectors? and follow the section "removing a user account". 



Re-authenticate the data source

Then, please re-authenticate the data source by following one of the guides below: 

Data Studio: How to re-authenticate a Data Studio connector

Google Sheets: How to re-authenticate a Google Sheets connector

Microsoft Excel: How to re-authenticate an Excel connector

API: How to re-authenticate an API connector


This may possibly also come up in cases where the authentication was changed for the Data Source in a significant way (such as moving major API versions or changing how the user name is stored).



Remove the data source completely

In some rare cases, you may need to revoke the connector as well, and then reconnect that and log back in. For instructions on how to revoke a connector, see: How Do I Completely Remove a Data Source from Data Studio?


Further suggestions

If you still encounter the same error, please log out all users from Google in your browser except for the one account you need to use for your license. Please make sure to be logged in with one Google account only. To log out of Google accounts, click on your icon and click on sign out of all accounts

Alternatively, if logging out all users is a hassle, please do the same steps via Incognito/private browsing. 


Further assistance 

If you continue to have issues after trying the above actions, please submit a request to support so they can manually remove your tokens to reset this. Please note in the request that you already completed the steps in the article.


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